3 Minute guide to understand “What is a Chatbot?”
Customer Engagement is important for business growth. To build a good rapport with the customers and convert leads into sales it is essential to address the customer queries effectively in time. Chatbot Solution has been helping businesses engage actively with their customers 24*7 by addressing the customer queries using AI, paving the way for new business opportunities. Among the top Chatbot solutions that are leveraged by the companies include Watson, Vergic, Ada, Inbenta, Bold360, and a lot more, which are making customer engagement effective than ever. If you are new to this technology and are looking forward to getting a clear idea about it, here’s a quick 3 minute guide for you to understand the basics of Chatbot Solution. What is Chatbot? A Chatbot is a software program that leverages AI to simulate online conversations with the customers in a human-like manner mimicking real-life responses for active customer engagement for businesses. I...