What are Chatbots? What are the benefits of Chatbots for business?
Customers are the main focus of any successful business. It is commonly noted that the businesses that have tapped in growth, have made sure to keep customers their topmost priority and indulged in the active customer engagements. Chatbots have made the customer engagement and customer retention easier than ever. Chatbots designed for businesses are custom made as per the customer requirements to make the most out of customer communication. Chatbots helps businesses retain the old customers by addressing their issues and queries at the same time it also increases the conversion of leads by providing them the required information about the business that helps them in choosing it. Some of the pioneer chatbots such as Watson, Inbenta, Bold360, Vergic, Ada, and a lot more have helped businesses transform the way they communicate with the customers with their advanced AI based Chatbot Solutions. If you are a business seeking information on Chatbot as a beginner, then here we are discus...